Abm Welcomes you to the Annual maintenance information page hope this following information likely to provide a basic insight about the relevant subject!

Laptop Annual maintenance Over View

At the present in the world scenario, it looks like every human being isconnected with the IT world in different verticals.

This is well a known fact that people become dependent on IT Equipment’s support for the day to day regular activities whether at home or at office to manage their small, Medium or large businesses.

Thought the IT equipment’s are designed to work for at least 2 to 3 years minimum but due to various factors such as Electrical fluctuations, Usage patterns, Manufacturing defects, Locations where it is being operated, product mobility patterns etc, may make the equipment fails in many situations.

Though the failure we cannot really predict but we can atleast take a pre-caution method to avoid stress on failure and have a proper backup support is a certain necessity.

Recommended Suggestion

In this juncture we propose and recommend AMC (Annual Maintenance Contract) for your laptops as a HASSLEFREE SOLUTION .The following are some of the reasons.,

Benefits of Annual Maintenance

• 12 Months complete protection
• Free Replacement of Spares & Accessories
• No Service Charges applicable on services rendered
• Pickup of the Equipment on request
• Affordable Annual maintenance charges

Service level Agreement

For the annual maintenance ,we work with customers on different SLA (Service level agreement) according to the requirement with flexibilities to support customers.

AMC For Companies and Corporates

AbmInfoTech can be able to support AMC solutions and to maintain equipments with high volumes without any limitations.

With the required TAT (Turn Around Time ) as per the SLA (Service level agreements ) and stand byequipment’s(For Volume Business Customers ) data backup facilities support on failure, Remote management support are the key factors which Abm can be able to provide end to end solutions even to the remote places across PAN INDIA.

Remote management of your systems managing from our work places , is the key many times it works so well on quick resolutions to the customers, to get back to their work with minimal down time.

For individuals

Abm provides attractive offers for individuals who is willing to get in to AMC with us with appropriate and required service level agreements.

Laptop Brands We Support under AMC

Abm InfoTech maintains and Provide solutions for almost all brands such as Apple, Acer, Dell, Toshiba, Lenovo, HP, Compaq, IBM and Sony Hcl, Wipro, Gateway etc.

Laptop Configurations

Laptops with the processor either Intel Or Amd , with processor starts from Core to Duo to the latest I7 processor we can be able to take it under maintenance contract

Laptop Models

Laptops designed for home, business, semi business class categories is supported in the AMC

Special category Products

Apple Products of different Models , All in one Pc’s, Adjustable Pc’s ,Touch Smart Pc’s, X360 Models, Detachable Pc’s can be managed under AMC.

The Duration of Services

Service and return of the laptop takes approximately 2 to 5 five business days from the time when we receive your laptop. The number of days, depends upon the nature of the complaint and service requirement, spare availability etc.

The uncovered Part

About the uncovered parts especially for laptop , the Battery is the only part which is excluded in the maintenance.Since, it is a life prone part which usually works only for a limited period of time as per the design and technology. Hence it is not covered under the Maintenance contract.

To know more about the battery, In general depending upon the usage pattern of the battery, it may work for about 1 to 3 years.Not only that, if it is not being maintained properly also can fail with in the stipulated life time which was determined by the manufacturer.

The Other Known facts in annual maintenance

In the annual maintenance the following damages are not covered for example accidental damages of the parts may be due to wear and tear or purely accidental damages

When equipment gets damaged we will guide the customer to get the parts replaced or gets reworked on chargeable basis with concessional rates.

The above is a very common fact which is being followed by every maintenance company in the industry as a thumb rule.

Abm InfoTech &Laptop Services

It’s our pleasure and privilege to share the information that Abm InfoTech, is rated as one of the most trusted service company by public media in India referred to IT services, especially in the laptop service solution industry.

Abm InfoTech is a registered vendor and service provider for many corporates, software including fortune 500 companies.

The Key points are Quality, Service experience, Business process, Test Equipment’s facility , Spare Sourcing capabilities Etc. and of course affordable price.

Thank You for reading this Page